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Technical Support

Please fill out the online support form or contact us via email.

Email: paulhark@aol.com

Before contacting technical support please make sure you are able to define the problem including all steps taken, any appropriate supporting documentation such as output including:

  • Error codes and message
  • Dumps and traces
  • Screen prints
  • Compiled output listings of pre audit-enabled source code and audit-enabled source code

Also have the following operating environment information:

  • The version number of the operating system and its major components.
  • Hardware components
  • Third party software products involved
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